Shipping and Returns

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Shipping

Baabuk ships worldwide! Delivery charges and times vary by country. Please click below to learn more

Shipping to Europe  -  Shipping to Switzerland – Shipping to the rest of the world

We ship worldwide using DHL. Most orders ship within one business day of purchase. Upon shipping, you will receive a tracking number to track your parcel.

 

Shipping to Europe

Price – Free shipping
Time – most packages arrive within 4-8 days of shipping.

Shipping to Switzerland

For Switzerland, we have a specific website (www.baabuk.ch) where we ship directly from our Swiss warehouse Free of charge. If you wish to order from baabuk.com, the goods will be shipped for €9 from our warehouse in Germany. All customs duties will be on your charge. 

Shipping to the rest of the world

Price – Free shipping on orders over €150. Standard shipping is €9 for orders less than €150.
Time – most packages arrive within 10-12 days

 

DON’T RETURN. U-TURN.

With a current return rate of 8%, well below the industry average of around 20%, we’re pretty sure you’re going to love your new Baabuks.

But what’s the easiest way to return shoes that are too big or too small? Don’t.

That’s right. Keep ‘em and gift them to a friend or family member and we’ll give you 50% off one pair at the regular retail price.

We call this a U-Turn because:

  1. You save money on return postage.
  2. You make a friend happy.
  3. You get 50% off your very own pair.
  4. You get your new pair quicker

Please contact info@baabuk.com  within 30 days of delivery and you will get a code for your next purchase with a 50 % discount.

Traditional returns:

If this offer doesn’t suit your needs, we also have a 30-day guarantee and return policy.

For returns or exchanges, please contact info@baabuk.com  within 30 days of delivery to receive a return authorization. Once we receive your return package, we’ll either replace or refund your order per your request. You are responsible for the cost of return shipping.

You'll need to complete a Return Form and attach it to your return package. We have two forms - International Returns and Switzerland Returns.

For return and refund conditions, please review our Terms and Conditions.

Final clearance items are not eligible for refunds or exchanges.